Adviser Claim Helpdesk

Has St. James's Place transferred your final salary pension in the last 10 years?

You may be due a refund or compensation worth thousands.

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Did St. James’s Place advise you to transfer your final salary pension in the last 10 years?

Top Tip - A final salary pension is also known as a defined benefit pension.

Was the pension transfer value £30,000 or more?

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How the Claiming Process Works

Lead Insight T/A SJP Claims Bureau is a Claims Management Company (CMC). You do not have to use a Claims Management Company or Solicitor to pursue a claim. You can claim for free, without using a claims management company, first to the third party responsible or to the Financial Ombudsman Service/Financial Services Compensation Scheme.

If you choose to use a Claims Management Company or Solicitor and your claim is successful you will be charged a success fee.

Were you advised by St. James’s Place to transfer your Final Salary pension?

If so, you could be owed £20,000+ in compensation.

Thousands of people were advised by St. James’s Place financial advisers to transfer their Defined Benefit pensions also known as final salary pensions into personal pensions or SIPPs. Many were not made fully aware of the risks or the financial consequences of doing so.

By transferring out of your Defined Benefit pension, you may have lost valuable guarantees, including:

ISAs

A guaranteed income for life

Protection against inflation

Death benefits for your loved ones

Financial security in retirement

If this sounds familiar, we can help you claim compensation.

How Do I Know If I Was Mis-Sold?

You may have been mis-sold if:

You transferred your Final Salary (Defined Benefit) pension on the advice of St. James’s Place.

You gave up a guaranteed, secure income for a personal pension or SIPP.

You weren’t fully informed about the risks, fees, and long-term impacts of the transfer.

You were promised better returns, but now you’re worried about the value of your pension.

You’ve noticed your pension is worth less than expected, or your retirement plans have been affected.

Even if you’re not sure whether you were mis-sold, Our partners can provide a free, no-obligation review of your case.

How is SJP Claims Bureau Paid?

SJP Claims Bureau is a brand of Lead Insight Ltd who act as an introducer and help to connect you with trusted Service Providers, who are experienced in pursuing financial claims on behalf of consumers. When you submit an enquiry via our websites, your data will be securely transferred to a named Service Provider (as outlined in our Terns and Conditions). We get paid by the Service Providers we work with, but the payment we get will never make any difference to the service you receive.

What Charges Apply to 'No Win No Fee'?

How a CMC gets paid if a 'No Win No Fee' case is successful

If your CMC is successful in winning your claim, you will be awarded compensation and will then need to pay your CMCs fees as agreed upon. The fees can differ between companies so you should make sure to check the fee structure. At SJP Claims Bureau, our panel of CMCs will only take on a case and pursue a claim if it meets criteria.

SJP Claims Bureau always assign a CMC you can trust for the complete process and they can guide you the best with your claim. At SJP Claims Bureau, our CMC's work on a 'no win, no fee' basis. In UK we have the best expert CMC's aligned with us that helps the claimant make their informed choice.

Termination Fees

If you cancel your claim after 14 days the CMC reserves the right to charge you a termination fee, please see the CMC's terms & conditions for more information.

Fee Table

Redress Amount Your Service Charge (+VAT)
£1 - £1,499 30% up to a max of £420 +VAT
£1,500 - £9,999 28% up to a max of £2,500 +VAT
£1,0000 - £24,999 25% up to a max of £5,000 +VAT
£25,000 - £49,999 20% up to a max of £7,500 +VAT
£50,000 + 15% up to a max of £10,000 +VAT

Find Out If You Have A Claim

One of our panel will assess your claim. They will evaluate the details and determine the potential for success, providing you with a clear understanding of your options.

Start Your Claim

Frequently Asked Questions

What is a Final Salary (Defined Benefit) Pension Transfer?

A Final Salary (Defined Benefit) pension provides a guaranteed, inflation-proofed income for life, usually linked to your final salary. It’s often considered the gold standard of pensions.

Why was transferring a Final Salary Pension (Defined Benefit) risky?

By transferring, you lose guaranteed income, expose yourself to investment risks, and may face high charges. Many people weren’t fully informed about these risks.

How long does a claim take?

Most claims are resolved within 6-12 months, but it can vary based on the complexity of your case and whether it involves the Financial Ombudsman Service or Financial Services Compensation Scheme.

Do I need to find my paperwork?

No – Our partners will handle that for you. They will request your records directly from St. James’s Place.